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Sales cycle refers to the series of steps a customer goes through, from the first step with the business to making a purchase and converting them to loyal customers. The entire process of selling a product or service starts from lead generation to making sales and post-sales.

What is a sales cycle?

A sales cycle is defined as a step-by-step process in which sales professionals convert a prospect into a customer. This approach clarifies the sales journey for the leads by tracking and managing.  

The sales cycle can vary in length and complexity depending on certain factors, including product and services sold, target market, competition analysis, and sales strategies to retain customers.

What is a full sales cycle?

A full sales cycle refers to the complete journey a sales representative follows to turn a potential lead into a paying customer.  

It encompasses all stages from prospecting to closing the deal and post-sale follow-up.

What is the process of the sales cycle?

The 7 steps of the sales cycle includes:

  • Prospecting
  • Qualification
  • Need Assessment
  • Solution presentation
  • Handling Objectives
  • Sales closing
  • Follow up and build an effective relationship What is sales cycle management?

What is sales cycle management?

Sales cycle management is a strategic approach to how salespeople and leaders connect effectively during the sales process, from lead generation to closing any sales, which may also involve overseeing and guiding the various stages of the sales cycle to increase effectiveness and enhance customer relationships.

What are the types of sales cycles?

Types of sales cycles are as follows:

  • Long sales cycle: A long-term sales cycle offers extensive evaluation and multiple decision-makers for providing high-value complex products or services. The sales process involves various stages and interactions.
  • Transactional sales cycle: Transactional sales cycle occurs when customers have a well-defined need, and the sales process is relatively straightforward, that is, quick, one-time transactions such as retail purchases with minimal decision-making involved.
  • Short sales cycle: This cycle typically involves low-value products or services with a shorter decision process. As the name suggests, it's brief, with prospects moving quickly from initial contacts.
  • Complex sales cycle: Complex sales cycles include intricate products or services that require an in-depth understanding of the potential customer. The process involves extensive research, evaluation, and negotiation skills to address specific customer requirements.
  • Consultative sales cycle: This cycle focuses on understanding the customer's requirements and providing customized solutions. In-depth knowledge is required, and the salesperson plays a consultative role by guiding the prospect.

What are the best practices for sales cycle?

Sales cycles best practices include:

  • Personalizing outreach
  • Using CRM tools for efficiency
  • Prioritizing qualified leads
  • Following up promptly
  • Continuously analyzing and optimizing each stage

Implementing these tactics improves conversion rates and enhances customer experiences.

Berdasarkan maklum balas, pekerja boleh diletakkan dalam tiga kategori berbeza:

  • Penganjur
    Pekerja yang telah bertindak balas secara positif atau bersetuju.
  • Pengkritik
    Pekerja yang telah bertindak balas secara negatif atau tidak bersetuju.
  • pasif
    Pekerja yang kekal neutral dengan jawapan mereka.

Why is the sales cycle important?

A sales cycle is considered important due to various reasons:

  • Effective use of resources
  • Raise in sales productivity
  • Better customer relationship
  • Enhance customer relationship
  • Sales forecasting and planning
  • Continuous improvement

How to calculate average sales cycle length?

To calculate average sales cycle length:

  • Track the number of days from first contact to closing for each deal.
  • Add all deal lengths.
  • Divide by the number of deals.

This metric reveals how efficiently your sales process converts prospects into clients.

How long is a sales cycle?

The length of a sales cycle varies by industry, product, and deal size. On average, a B2B sales cycle can range from 3 to 9 months. Tracking the average sales cycle helps businesses plan resources effectively.

How to accelerate sales cycle?

To accelerate the sales cycle:

  • Focus on high-intent leads
  • Automate routine tasks
  • Use data-driven insights for personalization
  • Improve proposal turnaround time
  • Eliminate bottlenecks at each stage

These approaches help shorten the time to close deals.

How to improve sales cycle?

Improving the sales cycle involves:

  • Identifying stage-specific drop-offs
  • Enhancing sales training
  • Streamlining communication
  • Leveraging sales enablement tools
  • Aligning sales and marketing

Consistently refining your process boosts effectiveness and revenue growth.

How to shorten the sales cycle?

Various strategies to shorten the sales cycle are as follows:

  • Bottleneck qualification and lead management: Implement a lead qualification process to ensure the sales team's focus on high prospects, use effective and proper criteria to identify leads, and allow sales representatives to prioritize the efforts.
  • Enhanced communication: Engage in proactive communication with the prospects throughout the cycle and channel the contact by phone calls, email, social media and chat to engage with prospects and offer swift and personalized responses.
  • Streamline sales process: Identify and eliminate unnecessary steps rather than simplify the shortened approvals processes and enhance technology to automate repetitive tasks.
  • Training and support: Provide sales team with skills, knowledge, and help manage and interact with leads. Also, they offer programs related to selling techniques and product knowledge.

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