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Funnel di vendita

Un imbuto di vendita è una serie di fasi progettate per guidare qualcuno attraverso un processo di acquisto. Nel senso più elementare, queste fasi sono progettate per convertire i lead in clienti.

What is a sales funnel?

A sales funnel is a visualization of the customer journey, mapping the steps that a customer takes on the way to making a purchase.  

It represents the different stages that a customer goes through, from initial awareness of a product or service, to the final decision to buy.  

The funnel is called a "funnel" because it is shaped like one, with a wide top and a narrow bottom.

What is sales funnel optimization?

Sales funnel optimization is the process of analyzing and improving the effectiveness of a company's sales funnel in order to increase the number of customers that move through the funnel and make a purchase. 

This may involve identifying and addressing bottlenecks or obstacles in the sales process, improving the customer experience, or adjusting the marketing and sales efforts to better meet the needs of potential customers.

How to build a SaaS sales funnel?

SaaS sales funnels focus on free trials, onboarding, and subscription conversions.

  • Highlight product demos and trial offers
  • Create onboarding sequences and feature highlights
  • Use webinars, live chats, and help centers
  • Automate renewal and upsell campaigns
  • Depend on data-driven sales forecasting for recurring revenue management

What are the stages of the sales funnel?

The stages of a sales funnel can vary depending on the specific product or service, but typically include:

  • Awareness: This is the first stage of the funnel, where the customer becomes aware of the product or service. This may be through marketing efforts, such as advertising or social media, or through word of mouth.
  • Interest: In this stage, the customer becomes interested in the product or service and begins to do some research. They may visit the company's website or social media pages, or ask friends or family for recommendations.
  • Evaluation: At this stage, the customer has gathered enough information to consider purchasing the product or service, but is still evaluating their options. They may compare prices, read reviews, or ask for more information from the company.
  • Decision: In this stage, the customer has made a decision to purchase the product or service. They may be ready to complete the transaction, or may still have some final questions or concerns that need to be addressed before moving forward.
  • Purchase: In the final stage of the funnel, the customer takes action and makes a purchase. This may involve filling out a form, entering payment information, or completing a transaction online.

What are the common sales funnel challenges?

There are several common challenges that companies may face when implementing a sales funnel:

  • Lack of awareness: If potential customers are not aware of a product or service, they cannot move through the funnel. This can be a challenge for companies that are just starting out or that are introducing a new product or service.
  • Lack of interest: Even if potential customers are aware of a product or service, they may not be interested in it. This can be due to a variety of factors, including a lack of relevance to the customer's needs, competition from other products or services, or a lack of perceived value.
  • Competition: If there are many other products or services that meet the same need as a company's offering, it can be difficult for the company to stand out and persuade customers to choose their product.
  • Complexity: If the sales process is too complex or time-consuming, potential customers may lose interest or become frustrated and give up.
  • Poor customer experience: If the customer experience is not positive, it can be difficult to move customers through the funnel and convert them into paying customers.

What is a sales funnel marketing?

Sales funnel marketing refers to the process of guiding potential customers through a structured journey—from awareness to conversion.  

It visualizes the buyer’s path, helping businesses align marketing strategies to each stage. Sales forecasting often uses data from funnel performance to estimate future revenue.

How to build a B2B sales funnel?

A B2B sales funnel is designed for longer sales cycles and relationship-driven transactions.

  • Define ideal buyer personas and decision-makers
  • Offer valuable content (eBooks, webinars, case studies)
  • Use email sequences and sales outreach
  • Track engagement and lead scoring with CRM tools
  • Incorporate sales forecasting for better revenue planning

What is the difference between sales funnel and pipeline?

A sales funnel represents the customer’s journey, focusing on stages like awareness, interest, decision, and action.  

A sales pipeline, on the other hand, tracks the seller’s perspective, mapping active deals through phases like lead qualification and negotiation.  

While the funnel aids in sales forecast accuracy, the pipeline offers real-time visibility into ongoing opportunities.

How much does it cost to build a sales funnel?

Costs vary depending on the tools, complexity, and marketing assets involved.

  • Basic DIY funnel: $100–$500 using email tools
  • Mid-range setup with CRM and automation: $1,000–$5,000
  • Advanced funnel with analytics and integrations: $5,000–$10,000+
  • Higher investment often results in better-qualified leads and sales forecast accuracy

In base alle risposte, i dipendenti possono essere classificati in tre diverse categorie:

  • Promotori
    Dipendenti che hanno risposto positivamente o sono d'accordo.
  • Detrattori
    Dipendenti che hanno reagito negativamente o in disaccordo.
  • Passivi
    I dipendenti che sono rimasti neutrali nelle loro risposte.

How to create a sales funnel?

Creating a sales funnel involves mapping out the customer journey and aligning strategies to guide them through it.

  • Identify stages: awareness, consideration, decision
  • Create targeted content for each stage
  • Use lead magnets to capture interest
  • Integrate email campaigns and retargeting ads
  • Monitor performance to support sales forecasting

How to create an automated sales funnel?

An automated sales funnel reduces manual tasks and improves consistency in lead nurturing.

  • Use tools like CRMs and email marketing software
  • Set up lead capture forms and landing pages
  • Automate follow-up emails and content delivery
  • Track behavior with analytics for better sales forecasting
  • A/B test funnel elements for continual optimization

How to optimize sales funnel?

To increase conversions, regularly analyze and refine your funnel.

  • Identify and fix drop-off points
  • Improve CTAs and landing page performance
  • Personalize communication based on user behavior
  • Use analytics to monitor progress toward sales forecast goals
  • Conduct A/B testing for better engagement

How to set up a sales funnel?

Setting up a funnel requires planning and integrating the right tools and content.

  • Define your audience and buyer journey
  • Choose marketing channels (email, ads, social media)
  • Develop stage-specific content and lead magnets
  • Set up automation and analytics tools
  • Use insights to inform sales forecasting

How to create a sales funnel efficiently?

Here are some steps for creating a sales funnel efficiently:

  • Define the stages of the sales funnel: The first step in creating a sales funnel is to clearly define the stages of the funnel and the actions that customers take at each stage. This will help the company understand where customers may be dropping out of the funnel and why.
  • Identify the target audience: The next step is to identify the target audience for the sales funnel. This may involve segmenting customers based on their characteristics or behavior, and tailoring the marketing and sales efforts to better meet the needs of each group.
  • Determine the marketing and sales tactics: Based on the target audience and the stages of the sales funnel, the company should determine the most effective marketing and sales tactics to use at each stage. This may involve a combination of tactics such as email marketing, social media advertising, content marketing, and inbound marketing.
  • Implement the marketing and sales tactics: Once the marketing and sales tactics have been determined, the company should implement them in order to attract and engage potential customers. This may involve creating marketing campaigns, setting up landing pages and forms, and building out the sales process.
  • Monitor and measure results: The company should continuously monitor and measure the results of their sales funnel efforts to ensure that they are achieving the desired results and make any necessary adjustments. This may involve analyzing data such as website traffic and conversion rates, and collecting feedback from customers.

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