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A sales demo is a crucial part of the sales process where a salesperson showcases the features and benefits of a product or service to potential customers.  

It is designed to demonstrate how the product solves specific problems or meets the needs of the customer, aiming to persuade them to make a purchase.  

Effective sales demos can significantly influence a buyer's decision and are often tailored to address the unique concerns and interests of the audience.

¿Qué es una demostración de ventas?

A sales demo is a presentation given by a salesperson to demonstrate the value and functionality of a product or service to prospective customers.  

It typically involves a live demonstration of the product, highlighting its key features, benefits, and practical applications.  

The goal of a sales demo is to provide a clear, compelling illustration of how the product can solve the customer's problems or improve their situation, ultimately leading to a purchase decision.

¿Cuál es la diferencia entre una presentación de ventas y una demostración de ventas?

A sales presentation is a broader overview of the product or service, often focusing on company information, market position, and general benefits. It is more informational and less interactive.  

A sales demonstration, on the other hand, is more hands-on and interactive, focusing on showing the product in action and highlighting specific features that address the customer’s needs.

What is the difference between a sales demo and a product demo?

While the terms are often used interchangeably, a sales demo is strategically tailored to persuade a specific prospect to purchase, focusing on their pain points.  

A product demo, on the other hand, is more generalized, often used for onboarding or educational purposes.  

Sales demos are part of the sales cycle, while product demos may support post-sale user training.

What is a sales demo example?

A sales demo example is a scenario where a sales rep walks a potential customer through a product’s features to solve a specific problem.  

For instance, a SaaS company might show how their platform automates payroll processing in a live setting tailored to the prospect’s use case.  

This type of sales demonstration helps build trust and engagement by showing real-world value.

¿Cómo estructurar una demostración de ventas?

Una demostración de ventas bien estructurada incluye los siguientes elementos:

  • Presentación: Preséntese brevemente a sí mismo, a su empresa y el programa de la demostración.
  • Fase de descubrimiento: Hacer preguntas para comprender las necesidades y los retos del cliente.
  • Visión general del producto: Proporcione una visión general de alto nivel del producto o servicio.
  • Demostración de características: Demuestre las características clave que responden directamente a las necesidades del cliente.
  • Propuesta de valor: Destacar las ventajas y cómo resuelven los problemas del cliente.
  • Preguntas y respuestas interactivas: Deje tiempo para preguntas y proporcione respuestas detalladas.
  • Pasos siguientes: Resuma los pasos siguientes y concluya la demostración con una llamada a la acción clara.

¿Cuáles son las mejores prácticas para las demostraciones de ventas?

Las mejores prácticas de demostración de ventas incluyen:

  • Know your audience: Before the demo, research the potential customer's needs, pain points, and industry specifics. Tailor the demo to address their concerns and show how your product can provide solutions.
  • Destaque las características y ventajas clave: Céntrese en las características más relevantes para el cliente y demuestre las ventajas directas. Utilice ejemplos y escenarios reales con los que el cliente pueda identificarse.
  • Engage the customer: Make the demo interactive by encouraging questions and feedback. Engage the customer throughout the presentation to keep their interest and address any concerns immediately.
  • Show, don’t just tell: Whenever possible, show the product in action rather than just talking about it. Visual demonstrations are often more impactful and memorable.
  • Handle objections gracefully: Be prepared to address potential objections or concerns the customer might have. Respond confidently and provide clear explanations or alternatives.
  • Follow up: After the demo, follow up with the customer to address any remaining questions, provide additional information, and move the sales process forward.

Do demo experiences increase sales?

Yes, well-executed sales demos often increase sales by helping buyers visualize how a product fits their workflow. A customized sales demonstration builds confidence, reduces purchase anxiety, and accelerates decision-making.

Do demos decrease sales?

Poorly executed demos can decrease sales if they’re generic, overly technical, or fail to address the customer’s specific needs. They can confuse or overwhelm buyers, reducing interest and trust in the product.

En función de las respuestas, los empleados pueden clasificarse en tres categorías diferentes:

  • Promotores
    Empleados que han respondido positivamente o están de acuerdo.
  • Detractores
    Empleados que han reaccionado negativamente o no están de acuerdo.
  • Pasivos
    Empleados que se han mantenido neutrales con sus respuestas.

How useful are demos for complex B2B sales?

Sales demos are especially valuable in complex B2B sales where decision-makers need to understand how the product integrates into their systems. A personalized sales demonstration clarifies value, addresses objections, and supports consensus among stakeholders.

¿Cómo cerrar una demostración de ventas?

Para cerrar una demostración de ventas de forma eficaz, sigue estos pasos:

  • Summarize key points: Recap the main features and benefits that address the customer's specific needs.
  • Answer questions: Address any remaining questions or concerns the customer might have.
  • Llamada a la acción: Indique claramente los siguientes pasos, como concertar una reunión de seguimiento, enviar una propuesta o pedir la venta.
  • Handle objections: Be prepared to address any objections and provide reassurances.
  • Thank the customer: Express gratitude for their time and interest.

¿Cómo estructurar una demostración de ventas?

Una demostración de ventas bien estructurada incluye los siguientes elementos:

  • Introduction: Briefly introduce yourself, your company, and the agenda for the demo.
  • Discovery phase: Ask questions to understand the customer's needs and challenges.
  • Visión general del producto: Proporcione una visión general de alto nivel del producto o servicio.
  • Feature demonstration: Demonstrate key features that directly address the customer's needs.
  • Value proposition: Highlight the benefits and how they solve the customer’s problems.
  • Interactive Q&A: Allow time for questions and provide detailed answers.
  • Next steps: Outline the next steps and conclude the demo with a clear call to action.

¿Cómo convertir una demostración en una venta?

Para convertir una demostración en una venta, debes:

  • Personalize the demo: Tailor the demonstration to the specific needs and pain points of the customer.
  • Involucre al cliente potencial: Fomente la interacción y los comentarios durante la demostración.
  • Highlight benefits: Clearly show how the product will solve the customer’s problems.
  • Create urgency: Emphasize any time-sensitive offers or the advantages of acting quickly.
  • Follow up: Send a follow-up email or call to address any lingering questions and push towards closing the deal.

¿Cuánto dura una demostración de ventas?

La duración de una demostración de ventas puede variar, pero suele durar entre 30 y 60 minutos. La duración debe ser suficiente para cubrir todos los puntos necesarios sin abrumar al cliente potencial.

¿Cómo vender en una demostración?

Vender eficazmente durante una demostración:

  • Comprender las necesidades del cliente potencial: Investiga a fondo y haz preguntas para comprender los puntos débiles del cliente potencial.
  • Show relevant features: Focus on features that are most relevant to solving the customer’s problems.
  • Be engaging: Maintain a high level of engagement by asking questions and encouraging interaction.
  • Use case studies or testimonials: Share success stories or testimonials to build credibility and trust.
  • Address objections: Be prepared to handle objections and provide reassurances.
  • Close strong: Conclude with a strong call to action, outlining the next steps clearly.

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